Since 1999, KOALA has been committed to offering its products and services the highest standard of quality, innovation and design to satisfy the requirements and expectations of our main customers in the Winery, Retail and Horeca channels, providing personalized products for the WINERY channel and PROFESSIONALS and design products to the Retail and Warehouse channel. Products with National and International patents and unique market designs.

The Management of KOALA intends to demonstrate, through this Management Policy, both for the employee members of the organization and for the external parties directly affected such as our clients or those suppliers with whom we regularly work, its conviction that:

• Quality and Innovation is a key factor in the sustainability of the company and must be assumed, with responsibility, by all its components, starting with Management.
• Quality is Preventing, not correcting errors.
• The prevention of pollution and protection of the environment and the damage that environmental aspects and impacts generated by the organization may cause to the environment is crucial in the performance of its activity.
• The quality and environmental management of the organization will always be subject to continuous improvement. Failures and errors will be analyzed to improve the weakest aspects of the organization and every effort will be made to determine the causes that generated them, in order to avoid, as far as possible, their repetition. .

Therefore, from the management of KOALA and through these premises as an approach for permanent improvement of the organization's management, objectives can be derived aimed at:

• Achieve and maintain a high level of Innovation and Quality of product and service that increases the prestige of the organization and loyalty for our customers.
• Constantly work to comply with the applicable legal requirements and with those requirements that the organization subscribes to with other interested parties.
• Implement, improve and maintain an effective management system for quality and environmental aspects associated with the service, in accordance with the requirements of international standards used as reference UNE-EN-ISO 9001: 2015 y UNE-EN-ISO 14001: 2015.

In Vigo, March 17, 2020

Signed by KOALA management